Get In Touch With Us

We welcome questions, feedback, and general enquiries from anyone who visits our site. Whether you have spotted something that needs updating, want to share a suggestion, or simply need a bit of guidance on navigating our content, we are here to help.

How to Reach Us

The most reliable way to contact our team is by email. We aim to respond to every message within two working days, though in most cases you will hear back sooner. Please write to us at: info@hatch-homerton.co.uk

When sending your message, a little context goes a long way. Let us know what page or section your query relates to, and describe your question as clearly as you can. This helps us give you a precise, useful answer rather than a generic reply.

What You Can Contact Us About

Content queries: If something on our site reads as unclear, outdated, or inaccurate, please flag it. We take editorial accuracy seriously and review all reported issues promptly.
General feedback: Positive or constructive, we read every message. Your input directly shapes how we develop and improve the site over time.
Corrections and updates: Facts change. If you believe a piece of information no longer reflects current reality, tell us and we will investigate.
Partnership and collaboration enquiries: If you represent an organisation and would like to explore working together, feel free to introduce yourself via email. We review all proposals carefully.
Accessibility concerns: If any part of our site is difficult to use or navigate, we want to know. Making our content accessible to everyone is a priority.

A Few Things to Keep in Mind

We are not able to offer personalised advice on individual circumstances, and we do not provide legal, financial, or professional guidance of any kind. Our team handles editorial and site-related matters only.

We also ask that all correspondence remains respectful and constructive. Messages that are abusive or inappropriate will not receive a response.

Response Times

Our team operates Monday to Friday. Emails sent over the weekend or on public holidays will be picked up on the next working day. We do not currently offer live chat or telephone support.

Thank you for taking the time to reach out. Every message matters to us, and we look forward to hearing from you.